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Telus Communications / home phone

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My mom has been having issues with her home phone for about a year now, several times through out the year she has no phone at all, she can't call out and no one can get ahold of her. She lives in an area where there is also no cell service at all. She has called numerous times to get this fixed and she is still having issues. She lives with a senior who just had surgery not long ago, and her health is not all that great either. If any emergencies were to occur where she needed to call an ambulance she is unable to do so. She pays her bill every month on time, there is no excuse for this! I live 2 hours away, I can't afford the gas money everytime her phone is out.

Ma
Jun 20, 2017

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