Telkom SA SOCreconnection

My name is paul phakathi : service lines [protected], [protected], [protected], I am 20 years with telkom as a customer, I run a community development project that mainly depends of donations. I honour my invoices sometimes not on time.

I really do not understand why does it take 48 hours to be reconnected. While it use to take 2 hours.

Dstv does it well, with overdue and reconnections.

It is even worst when the call centre agents become rude and personal, mr siya gunya, call between 11h00-12h00 (17/01//17)

Jan 17, 2017

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