Telkom SA SOC / account

I have the following question for Telkom regarding the account that i have been paying since August 2016

1. What am I paying for?
2. I have not been using the sim cards for the past months, what is the charges for?
3. How do we go in resolving this matter?
4. Is it allowed to charge a person if they are not even using the sim card? because it is not activate and I have not been using it as it was deactivated by Telkom

I see i am being billed for data, minutes which i have not even used, and i do not think that is fair to me as the consumer

Dec 08, 2016

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