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Tata Indicom / Usb Modem / Slow speed and information hiding!

1 India Review updated:

I have purchased a USB Modem from TATA Indicom in 325 Data Scheme where 1800 min usage is free/month. Unfortunately speed of the modem is very slow and their engineer has visited and verified that. At the end from customer care dept. it was informed that this problem will remain with my device for 3-4 months more. I want to know why they are providing this service when there is technical problem!!! They are not ready to take Modem back which costs Rs.2850 plus Rs.99 for activation.

More bad issue is that they are not ready to provide any internet usage detail break up at the end of month and there is huge difference in usage units of bill with the usage unit shown in the software of client PC (software is provided along with the device). They are not bothering what the modem software is showing.

Strong action should be taken against TATA Indicom to stop these kind of anti-consumer activities.

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Comments

  • An
      1st of Mar, 2009
    0 Votes

    i purchased a tata indicom usb modem a few months back and i'm currently using the same scheme 1800 minutes 325rs.. the connection is very slow n sometimes i cant even open a page properly. i have the same complaint that almost everytime the bill comes up showing more usage than the dialer software on the PC and they say it's just like that. the dialer doesnt show the right usage time, then why do they have such a service on the dialer?

  • An
      17th of Apr, 2009
    0 Votes

    I m also using Tata indicom 24 hrs free usb plan...n I hav the same problem...plz take some action with Tata Indicom...

  • Jy
      7th of Jun, 2009
    0 Votes

    I want to know how much units have i used this month.jyothi

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