SUBMIT A COMPLAINT

Takealotorder #[protected]

The TakeALot Delivery team called at 10am saying the driver was outside with my package When I went outside there was no vehicle present. They called again 10 minutes later to confirm my address, still stating that their vehicle was outside. So I went to check and again there was nothing. They stopped communicating with me abruptly after that.
I called them back asking where my package is and they said the driver will try to come again. My frustration is that the driver didn't come AT ALL. This is not the first time I've had Takealot deliver to this address but it is the first time that I've been met with such incompetence. Where is my parcel? And simply sending an SMS at the end of the day claiming that my parcel could not be delivered is not good enough. I operate on a schedule too, and today I wasted an entire day just so I could be present for delivery. This is unacceptable.

Za
Dec 07, 2018

Post your comment