The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Symantec Norton Internet Security / unauthorized charges

1 OR, United States
Contact information:
Phone: 5036479489

This morning I renewed my annual Norton Internet Protection service. The cost to renew is $49.99

15 minutes after renewing, I logged into my online banking & in the pending charges were 3 separate charges from Norton!

Two fees for $49.99
One fee for $59.99

That's $157.97 dollars.
That's $109.98 more than verbally discussed.

The person that helped me was Pavankumar Munnalal Shrivastav from Symantec Support.

I spent over an hour with someone on the phone that could not correct the situation before being transferred to his supervisor that offered the same rhetoric nonsense.

A+ on your customer service mate!
Now refund the money from the unauthorized charges!

Na

Post your comment