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Structube / delivery

1 Montreal, Canada
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I cancelled my order with Structube due to their unwillingness to delivery my order at a time when I would be home. I received the delivery time the night before the delivery date and the phone message was so difficult to understand that I had to calll Structube to get the delivery time (8 to 12 noon). I let them know that I would not be home from 8 to 10 am but would be available from 10 am onwards. Sure enough, the delivery was made at 9 am. The delivery charge is $70(non-refundable) and they wanted an additional $70 to reschedule another delivery. At that point I cancelled my order. Now, having read all the complaints about the poor quality of their products, I will look elsewhere, and read the complaints board first!

Jan 7, 2016

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