Steak 'n Shake Enterprises / world's worst experience

Springfield, MO, United States

We arrived at steak n shake at 9:00 pm on a Thursday with 16 people. It took 20 before our drink order was taken. We were there for an hour before we got our food and then most of it was cold, wrong or burnt. My husband got up and got his own refill. The rest of the staff including the manager wouldn't even help our waitress carry out our food and then when the bills came half the bills printed.When they reprinted them they tried to give multiple bills to the same people.

May 18, 2017

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