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Steak and Shake No:703 / unethical behavior by manager

1 Louisville, KY, United States

Date of incident was 12/26/2017 @ 6:56PM
Went through the drive through to order 3 regular shakes. Once I got to the window the young lady handed me 3 half filled cups. When I questioned her she went to get get the manager. I repeated by complaint about the cup not being full. The manager proceeded to tell me they were out of whip topping that generally fills the cup. I disagreed with her and she slammed the window shut and walked off. She was very unprofessional about the entire situation. I've purchased from Steak and Shake numerous times and never been treated this way. I will not be returning to that location. I paid $11.20 for 3 of the worst milk shakes ever.

Steak and Shake No:703

Dec 29, 2017

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