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STC / representative behavior and attitude

Jun 15, 2015
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On 15th of June 2015, I called 907 regarding Internet DSL, New Connection. The representative was like a Boss and was behaving like a manner less Brute. I asked him about the Internet Connection Installation Process, he said " BOX INFORMATION."
Being a new Customer, I DONT KNOW what A BOX would be? I asked him what do you mean by BOX.
He behaved very rudely and said " ONCE YOU HAVE IT, Tell me then". I don't know what he meant by BOX.
I tried to ask for Explanation, but he HANGED-UP.
I am so astonished to find out such People in Customer Care. If people don't know how to behave, then why take such Insolvents in Customer Care?
This really was A JOKE and for the first time in life I came to know that "IN CUSTOMER CARE, RUDE PEOPLE ARE MANDATORY".

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Saudi Telecommunications Company [STC] Logo Saudi Telecommunications Company [STC]
Customer Care Service
P.O Box 295997
Saudi Arabia - 11351
+966 114 555 555
+966 800 303 0969
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