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Sprint / sprint allowed access to my account to some random person

1 United States

I am writing to complain about sprints customer service and how inconsiderate the representatives are. My account was accessed by a person claiming to be my husband and sprint allowed the person to place a new phone upon my existing account without my consent, as the account holder. I am extremely angered that nobody at sprint has helped or even holding their employees liable for this error. I will be canceling one of my lines next week because I no longer want anything to do with the company or support it in any way. I have been a customer for many years and sad to say I would never recommend them to anyone.


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