Sonic Drive In / attendant never returned with my change
My neighbor and I went to the drive-in window at the sonice in trinity, texas and ordered three (3)
Chocolate brownie blasts, which came to $7.11.
I paid with a $20.00 bill and the attendant brought the three blasts but turned and left the window while my neighbor and I were trying to get the blasts in the car without spilling them all over the front seat....needless to say, the attendant never returned with my change. When I returned home and realized what had happened I called and was told she had already gone home but her register came up short. I spoke to another attendant the next day and was told the same thing but she would have the manager call me. Needless to say, he has not called me yet and I am out $13.00. They have ways, here in trinity to get around things like this so may I ask for the main office of Sonic drive-ins so I may make
My complaint there? Any help would be appreciated.
I am a retired 80 year old lady on a limited income and this should not have been.
Thank you, anyone, who can offer a suggtestion to help me with this or just help me find the address or e-mail address to sonic's main division.
Thank you for listening,
scrappycoyote's Response, Nov 28, 2017
Drive thru young white male looked out the window & failed to acknowledge that I was there!Drive thru had no cars in the drive thru & was around 2:10 PM. Store Loacated at 1714 S. Western Amarillo, TX 79106. Also when I called the store it went to voice mail after ringing 3 times. This uncalled for! If this counties I could see this store closing!
Maddie033's Response, May 15, 2018
This sonic is terrible! 50 cent corn dogs were so soggy and old that they were not even edible! I threw away all 5 that I ordered. They are always out of something! I tried to buy 2 large cups of ice and they told me they don't do that anymore! So i can buy a bag, but not a cup? Wow! They are always under staffed and extremely slow!! Won't be back
Poochie1's Response, May 19, 2018
ashriner's Response, Aug 22, 2018
Order was taken incorrectly as well. In addition, trash outside was over flowing. Had to send cups back in to be wiped down due to the outside being covered in ice cream. Carhop was nice enough to take inside and clean up. Order was taken by Devin. Need to retrain on how to take an order.
Janera Wall's Response, Sep 05, 2018
My order is always late. Our order is cold. Forget to bring our meal to us.
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