The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Singapore Airlines / damaged baggage/souvenir

1 Airline House, 25 Airline Road Singapore Singapore - 819829Singapore, Australia Review updated:
Contact information:

Hey, this is Roilo Den, im complaining about my baggage/Souvenir item (Titanic Replica/Wooden Model) which in the box with fragile all over the box. It cost around 399$, (ebay price as I dont have the receipt) it is handcrafted, and been with me few years ago. It has sentimental value for me as I was a Seaman. The box was checked in due to its size as per the lady in the counter during checked in. It measures about 80cmLx12cmWx30cmH. Please see attached photos.

Singapore Airlines
Singapore Airlines
Singapore Airlines
Singapore Airlines
Singapore Airlines
Singapore Airlines
Singapore Airlines

Ro
Jan 10, 2019
Sort by: UpDate | Rating

Comments

  • Fl
      10th of Jan, 2019
    0 Votes

    It is not th site of the Singapore Airlines air carrier.
    There is no prove that you had used the services of the air carrier at all:
    - no passenger name / adress / email
    - no e-ticket
    - no boarding pass
    - no bag tag.

    All claims on damaged bagage has to be submitted not later than 7 days following the flight.
    All arising disputes have to be presented before the court not later than 1 year follwing the flight,
    usually via a lawyer whom you can hire for the agreed charge.

    Regards,
    Sr manager for ICAO irregulations matters
    Aryan enginners ltd
    email for request with documents:
    aryan@vivaldi.net

Post your comment