Shoppers Drug Mart / poor service


a server Danielle from the Cosmetics unit at the location: : 22196 50 Ave, Langley, BC V2Y 2V4 has neglected me. I was waiting for her for a long time. She saw me walking to the department and standing there; however, she pretended she doesn't see me.
I have approached her and told her that I need help, if there is somebody available to help me. She told me that this is will be her, and she is busy. She didn't call her co-workers to help me, she just walked away, left me alone, and spend a lot of time with other people. I was patiently waiting for a help. She came back after awhile, and came to me, I asked her about the price fo the products, she was not capable to answer this question. Overall experience was like a nightmare, very rude, arrogant, aggressive and neglectful. Please, please and please hire nice and pleasant people who like to work with people and want to help. Also, please create the self-checkouts, it will be helpful for customers to serve themselves.

Thank you, Lana.

May 30, 2018

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