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Shoppers Drug Mart / enfamil formula

Mar 8, 2018
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I bought two packs of Enfamil A+ Gentlease ready to feed formula on Jan.14 and Jan.24.
My baby was born on Feb.15. I fed my baby two bottles in first two weeks. Now the third week,yesterday I tried to feed one more bottle. My baby refused to eat. And I tried the formula by myself. It tastes like bitter. I opened another new bottle and tried. It tastes like bitter either. The expired date of the formula is 2018 Sep.28. The formula goes bad within the expired date. And my three weeks newborn baby ate two bottles of them. That's really unacceptable. I really want to get a good explain from shoppers drug mart. My email is:jackiecheung915@gmail.com.

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N  8th of Mar, 2018 by 
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How is it shoppers fault that the Enfamil is bitter? Sounds like a manufacturing issue on the brand's part, not the store selling it. They don't open and taste every package of consumable goods that comes into their possession.

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Shoppers Drug Mart Logo Shoppers Drug Mart
Customer Care Service
243 Consumers Rd
Canada - M2J4W8
+1 800 746 7737
+1 416 490 2300
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