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Shoppers Drug Martcustomer service

Your systems were down again yesterday, I do as much of my shopping as possible at Shoppers Drug Mart for my points. They said I can come back and scan my copy to get the regular points but I loose out on the coupon points. I don't feel this is fair to me to loose out again . This is not the first time this has happened and it upsets me as I save my points for large purchases. I am unemployed so my points are the only way I get to treat myself to things such as makeup. Etc. I don't drive so I couldn't leave my purchase for another day. I feel I should be compensated for the inconvenience because I could do my shopping at the super store etc where I get points but I love Shoppers and would like to continue shopping with you,
Sincerely: MaryAnn Fillary

Fi
May 02, 2017

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