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Sheer Cover / Saved by ordering-problems...

1 Bantry, Ireland Review updated:

Wow!
After reading all those complains it looks like I was saved by ordering-problems from making a big mistake.
I herewith attach the mail I send today to Sheer-cover, for you to see what I mean. Would be interesting to see what is their replay, because the advertising is definitely misleading, incomplete or simply a scam!
So see for yourself what I'm talking about...

Sent: 06 March 2010 10:03:21
To: customercare@sheercover.co.uk
I tried to send you a mail using your link below:

http://www.sheercover.co.uk/contact.aspx

The following attachment I send to you via this link:

Hi
I live in Ireland and this morning I saw your ad about sheer-cover. I would like to order the introduction-kit @ 29.99£ but for some reason I can not find an order-form with this special offer and with correct prices. When I find the special offer, and click on order now, this special offer disappears, and I'm ask 59.85£ plus 9.90£ P&P for Ireland.
Nowhere is there standing in your ad that I HAVE to pay also 19.95£ for 3 month for a low plan. I don't mind paying this if it is worth it but this should be up to the customer to decide if we want it or not.
When I try to finish my order I'm ask a total of 69.75£, more then double from what you advertising.
I understand that I have to pay P&P and that it will be more for Ireland, but 29.99£ special price & 9.90£ P&P does come to 39.89£ Total, according to my knowledge.
29.99£ Special & 19.95£ low plan is 49.95 according to my knowledge, not 59.85£, and 9.90£ for P&P would be 59.75£, and NOT 69.75£.
Correct me if I'm wrong!
I would still like to order the special offer, if I can get it at the price advertised!
Regards
XXX

It was returned to me as undeliverable, and I noticed that the address via your link is not the same as on your page stated above.
I attach the returned mails heading:

Olevererbart:: sheercover offer‏
From: postmaster@tvshop.com

Sent: 06 March 2010 09:47:1

Attachments: 2 attachments | Download all attachments (5.4 KB)

ATT00001 (0.3 KB), sheercove...mht (5.1 KB)
Det gick inte att leverera meddelandet till följande personer eller distributionslistor:
customercare@proactivsolution.co.uk
Det gick inte att hitta mottagarens e-postadress i mottagarens e-postsystem. Det här meddelandet kommer inte att skickas igen automatiskt. Kontrollera e-postadressen och försök att skicka meddelandet igen manuellt, eller lämna följande text till systemadministratören.

As you can see, not only is your price calculated incorrect, but also your link does not work. I now copied your address instead of using your link, and I hope you will get my mail this time.
Naturally, with so many troubles to begin with, I start getting weary to order, unless you have a good explanation and I get what you advertise for the price you advertise it for.

Looking forward to hearing from you...
XXX

Needless to say that I will keep clear from this dubious company now after reading here. Thanks to all of you..

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Comments

  • Jo
      15th of Sep, 2013
    0 Votes

    Thank you for posting this complaint. I was intending on buying the product but thankfully I researched complaints first

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