Shaw — cable
Tried to cancel cable subscription. Couldn't get anyone on the phone. After 40 minutes hung up. Went to Metrotown kiosk to cancel. Got the most ignorant rep named Mila. Kept spouting "it's policy" but she didn't understand what she was saying. Came in frustrated but left mad. Will never ever use Shaw again. Mila should be fired. Worst, most ignorant rep I've ever encountered in any industry.
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