Sears caused my 86 year old mother to have to live out of a cooler for three weeks due to the inefficiency of the service department and not getting a technician out to her home for a refrigerator repair. And, just today, she woke up to another water leakage on the floor due to the refrigerator going out again. Again, she is 86 years old and uses a walker. She almost slipped and fell on the water that had leaked from the refrigerator. Now they are asking her to wait another 3-4 weeks for a repair. The warranty is not worth the money-do not purchase.