Sears / refrigerator

Columbus, GA, United States
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I purchased a refrigerator from Sears online; my delivery date with was Thursday 5/11 between the hours of 1-3. They called and told me that the refrigerator was damaged and that they would deliver me another one Saturday 5/13 between the hours of 4-6 pm. I took all my food out of the
refrigerator several hours earlier; because I had to work and didn't get
off until 4pm. I waited until 6:30 pm to find out when would the delivery people be there. They didn't bother to call me to let me know that they
woudn't be there. I had unplugged the old refrigerator and when I plugged
It back in; I realized the next morning it was not working. All my food had spoiled. I called Sears corporate office and they can care less. The delivery department ask me if I want to cancel the order. They have given me 5 different delivery date and I still don't have a refrigerator. I have been
a customer of Sears since 2000. They have horrible customer service and
delivery people. I can see why they are closing stores. They don't care
about their customers.

May 19, 2017

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