Sears / lawn mower

On July 27, 2018, I purchased a lawn mower online, I was asked to choose a pick up at a store near me which I did. Only when i checked out it showed that the item was not going to be able only a week later. i went to another store where the item was available and asked them to change the pick up location, they refused and was advised to buy whatever was available and cancel the online order which I did and they was suppose to send me a confirmation email which never arrived. I called everyday to hear them say that they will contact the confirmation department it will take up to 2 business day. Finally i received an email confirming that my package was shipped. Now i will end up with two lawn mowers and they won't refund my money. Every time I call customer service I got someone from India on the phone.

All i need is my money back.

Aug 01, 2018

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