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Scotts Lawn Service / Poor service

1 Wayne, NJ, United States

After several conversations with different customer service representatives about the many issues our lawn suffered under their care, the invoices received reflecting charges that we were told would be waived, it is clear being their customer is a gamble.

Under their so call care, our lawn was actually worse than when we used to apply the fertilizer ourselves. More weeds, yellow grass, voles, and it is clear they missed some large areas of our lawn.

Nevertheless, and after many complaints and senseless explanations from their customer representatives blaming a “rough summer”, we have learned our lesson, and formally inform them in writing that we are cancelling their service.

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