Menu
Write a review
File a complaint
Scotts.com

Scotts.com review: Sent to collections for services I never ordered ( 2 comments)

J
Author of the review
4:28 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I have never been a customer of Scotts LawnService and have never ordered any service from them
Start from 5/2012 they keep sending me bills for some lawn service that they claim they did for me.
I called their customer service several times about the bills, and every time the customer service person
says it's an error on their system and that she will remove the error and that I can ignore the bills
Even so, the bills keep coming. And today, I receive a mail from a collection agency - American Profit Recovery -
saying that Scotts LawnService requested them to involve and demand me to pay the money I do not own.

Anyone has any idea what I should I do now to deal with this bad company and get them off me?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
Add a comment
A
A
Amanda @ SLS
US
Send a message
Aug 03, 2012 5:04 pm UTC

Hi John,

I am with Scotts Corporate office in Ohio. Please drop me an email at scotts.lawnservice@scotts.com. I will need your name, customer number or address. Once I have that information, I can look into this for you.

Sincerely,
Amanda Cordell
Scotts LawnService

J
J
Jason Waggoner
Chicago, US
Send a message
Aug 17, 2012 3:24 pm UTC

jason waggoner
I am receiving the same bogus letter. Letter states that I owe them for services. Ive never received any lawn care service from this group in my life. I will be taking the letter to my attorney Monday morning. I will file charges against Scotts lawn service.

More Scotts.com reviews & complaints

Scotts.com - don't sign up for these crooks 27
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - destroyed my lawn 16
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - employees servicing customers 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - do not work for this company or get there service 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - poor service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - misrepresentation of service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Scotts.com - weeds 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Scotts.com reviews and complaints
  1. Scotts.com Contacts

  2. Scotts.com phone numbers
    Click up if you have successfully reached Scotts.com by calling +1 (888) 270-3714 phone number 11 11 users reported that they have successfully reached Scotts.com by calling +1 (888) 270-3714 phone number Click down if you have unsuccessfully reached Scotts.com by calling +1 (888) 270-3714 phone number 10 10 users reported that they have UNsuccessfully reached Scotts.com by calling +1 (888) 270-3714 phone number
  3. Scotts.com emails
  4. Scotts.com address
    14111 Scottslawn Road, Marysville, Ohio, 43041, United States
  5. Scotts.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 25, 2026
  7. View all Scotts.com contacts