Tennessee Wholesale Nursery
Reviews and Complaints

I recently made a purchase from Tennessee Wholesale Nursery (tnnursery.net) for 200 ferns to plant in the spring. I was excited to receive my order, but unfortunately, my experience was not as positive as I had hoped.

Half of the ferns I ordered were the Bracken Fern variety, which arrived as bare roots. When I opened the package, I was surprised to see what looked like small 2-3 inch brown sticks. As a first-time planter, I wasn't sure what to expect, but many of the ferns were crumbling and appeared to be rotted. I assumed this was normal since the majority of them were in that condition.

I planted all 200 ferns in a well-drained, moist, shaded area that already had many varieties of moss and native ferns growing. I gave them a couple of months to show any signs of growth, but unfortunately, not one Bracken fern sprouted. Only 85 of the other ferns sprouted at various intervals.

When I contacted Tennessee Wholesale Nursery to express my concerns, they simply replied that my claim was beyond the 30-day return policy. I was disappointed with their response, especially since I had spent a few hundred dollars on these ferns.

Overall, my experience with Tennessee Wholesale Nursery was not satisfactory. I would advise others to be cautious when making a purchase from them, especially if you're spending a significant amount of money.

I gotta tell ya, if you're thinking about buying from Tennessee Wholesale Nursery, you might wanna think twice. I mean, sure, the prices seem pretty good and the pictures of the plants look real nice, but there's a catch. And let me tell ya, it's a big one.

So, I went ahead and ordered some plants from these guys, thinking I was getting the real deal. But then, after my card was charged, I got an invoice that said I was actually buying roots. Roots! Can you believe it? I mean, who buys roots? I sure didn't.

So, I tried to cancel my order right away. I called 'em up, I sent 'em an email, but nothin'. No answer, no response, nothin'. And when I finally did get through to customer service, they told me that all sales were final. Can you believe that? I mean, come on. I shoulda known better, I guess. But still, it's pretty shady if you ask me.

And get this, they told me that I shoulda looked at their guarantee page before I ordered. But let me tell ya, that page ain't easy to find. It's not on their homepage, and it's not in the product description or the product photos. So, how was I supposed to know?

Anyway, long story short, I'm not too happy with Tennessee Wholesale Nursery. I mean, I woulda been okay with it if the roots had grown within 4 weeks like they said they would. But nope, they told me I gotta wait a whole year. A whole year! Can you believe it?

So, if you got the time to wait around for your plants to grow, then maybe this is the place for you. But if you're like me and you want your plants now, then I'd say skip it and find a nursery with better products and better customer service.

I done bought some Trillium undulatum from TTN twice now. But when they finally bloomed three years later, they wasn't even the right kind! They was a mix of sessile trilliums (T cuneatum) and pedicellate trilliums (T grandiflorum, erectum, luteum). TTN says they sell blooming size rhizomes, but that ain't true at all. They can't be trusted to send the right species, that's for sure. And if your plants don't bloom in the first year, they won't replace 'em even if they sent you the wrong thing. It's a real rip-off, if you ask me. T. undulatum is hard to grow, so I think they're just packaging up some easy-to-grow species and pretending it's the real deal. They're tricking folks into thinking they got the right plants, even if they don't bloom. It's a real gotcha!

I done bought some plants from this here Tennessee Wholesale Nursery (tnnursery.net). I gotta say, them ferns I got was real nice. They give me clear instructions on how to plant 'em and all that. But then I ordered what was supposed to be an oak leaf hydrangea, along with a couple other things. Now, I know sometimes plants don't do so good in the first year, but I started to wonder if what I got was really an oak leaf hydrangea. The leaves didn't look right last summer and it didn't bloom. So, this year I confirmed it ain't no oak leaf, and I reached out to the vendor to see if they could help me figure out what it is and how to take care of it. I didn't even ask for no money or nothin', just some help. But you know what they told me? They said they couldn't help me 'cause it was past their one year warranty. That ain't right. I just wanted some help identifying what I got. So, based on this rude experience, I ain't gonna buy from them again.

I really wish I had read the reviews of Tennessee Wholesale Nursery before I made my purchase. I thought I was buying plants, but instead I received roots that never grew or died in the process. It was a total rip off and a waste of my hard-earned money. I really regret trying to buy plants online now.

To make matters worse, they only sent half of my order and I had to insist on getting the other half. Their responses to people's comments on Yelp are total BS. They even asked someone to take a picture of a non-existing plant! Who does that?

Their warranty is hilarious. They say that within 90 days, if your plants die, they will replace them. But since they sent me bare roots, they weren't even alive yet. So, the "Some Plants Will Not All Come Up Same Season as Planted but Will the Following Spring" is not covered in the 3-month warranty. It's total BS.

In their reply to my comment on Yelp, Tennessee Wholesale Nursery actually tried to tell me what I can and cannot expect from products that do not grow. They have no warranty because they may not grow until "the next spring." They act like everyone who posted on Yelp is just making it up. It's ridiculous!

I would advise anyone to avoid this place at all costs. Don't make the same mistake I did.

I ordered some giant ostrich ferns from Tennessee Wholesale Nursery (tnnursery.net) back in February. When they arrived, they looked like a bunch of skinny dried up roots. I was a bit disappointed, but I was told to plant them anyway. Unfortunately, by May, they still hadn't come up. I contacted the nursery again, and they told me that the ferns wouldn't come up until June. I waited patiently, but still, there was no sign of life.

I decided to request a replacement, and the nursery asked me to take pictures of the plants. However, since they hadn't come up, all I could take a picture of was the burial spot. The nursery assured me that they would send a replacement in June, but I didn't receive anything. I contacted them again, and they asked for more pictures. Now, they're telling me that they will only send a replacement if I pay $25 in postage to ship them. There is no warranty to replace your plants, and it seems like they're playing games back and forth, hoping that I'll just give up.

I'm really disappointed with the service and warranty (or lack of) from Tennessee Wholesale Nursery. I plan to let all my friends and family know about my experience, and I'll be spreading the word on all my plant forums, BBB, attorney general, and anyone else I can tag onto this review. I would never order anything from them again, and I feel like they've lied to me. It's a shame because I was really looking forward to having some beautiful ferns in my garden.

I gotta say, I ordered some of them maple viburnum, Viburnum acerfolium, from Tennessee Wholesale Nursery (tnnursery.net) and I was a bit disappointed. The height was alright, but the root mass was just pitiful. And to top it off, there wasn't enough moisture-retaining material around the roots. I was worried they weren't rooted well, so I took a picture of the root mass for all 11 shrubs. I shoulda sent them back right then and there, but I figured the company wouldn't send out plants that wouldn't grow. So, I soaked 'em and planted each one in some free-draining potting soil to give 'em a chance to grow before planting 'em in their permanent spot. I put 'em in a protected area and checked on 'em regularly to see if they were growing. I know how to take care of dormant plants, I'm a garden pro after all. But, unfortunately, only one of the plants survived and even that one only showed a little bit of growth after 5 weeks.

Now, I ain't one to complain, but when I contacted the company about it, they wouldn't give me a refund or even offer to replace the plants. They expect you to reject dormant plants within 24 hours, which is just ridiculous if you ask me. I gave 'em the benefit of the doubt, but I wouldn't recommend making the same mistake I did.

I really wish I had done my research before making a purchase from Tennessee Wholesale Nursery. After reading reviews from other customers, I realized that everything they said about this company was true. I found out that they have a clause hidden in their "warranty" page that allows them to send you anything they want, even if it's not what you ordered. They claim that it will be equal or greater in value, but what I received was just a common grass plant instead of the more expensive plant I had ordered.

The worst part is that they only offer store credit, which means that if you use it to buy anything from them, you have to keep in mind the substitution clause. It's like they're trying to scam people out of their money.

If you read their reviews and their replies across the internet, it's painfully obvious that this "business" is just trying to take advantage of people. They even took one customer to court for leaving a negative review years ago (and lost), and they have threatened other customers with ruining their credit by filing false unpaid debt claims and using collection agents to harass them. These are both violations of the law, and it's really concerning that they would stoop to such low tactics.

To make matters worse, they do business under multiple names like TN Tree Nursery, DNT Tree Nursery, Quick Growing Trees, Tennessee Wholesale Nursery, and OnlinePlantNursery. It's like they're trying to hide their shady practices by using different names.

Overall, I would not recommend doing business with Tennessee Wholesale Nursery or any of their other names. It's just not worth the risk of getting scammed or harassed.

We done ordered a viburnum from Tennessee Wholesale Nursery last year and planted it in the early fall. It come shipped in a dormant state, which we didn't know what that meant, but we planted it like they told us to. We made sure to protect it from the snow and salt during the winter, and we took care of it during the Spring. But now it's June, and all the other viburnums we planted from a different place are budding, but the one from TN Nursery still looks like a stick in the ground. We done called customer service a bunch of times, and they kept telling us that as long as the scratch test showed green under the bark, it would "eventually green out". But the last scratch test we done showed that the plant ain't viable no more.

Now, if we want a replacement plant, we gotta pay 50% of the cost PLUS shipping. We done decided it ain't worth the risk, 'cause we don't have much confidence that another plant will thrive. We just wanna warn y'all to be careful 'bout ordering plants that come shipped in the dormant state. The warranty only covers the full cost if the plant dies within 90 days, and with dormant plants, you gotta wait until the next season, so your purchase ain't never fully covered.

I ordered some bamboo plants from Tennessee Wholesale Nursery (tnnursery.net) almost two weeks ago. On their website, it said that each package contained five plants, so I ordered 45 packages for a total of 225 plants. Since I ordered on a Sunday, I called the next day to confirm my order. The lady in customer service checked my order and confirmed that I would receive 225 plants.

Four days later, my order arrived, but it was short 180 plants. I called immediately, but no one on the phone could help me. They told me to email customer service, which I did several times. Unfortunately, I received very little response from them.

Finally, six days later, they emailed me back and said that my order was complete. They refused to send me my remaining plants or refund my money. I was very frustrated with their customer service, which was the worst I have ever experienced from any company.

Thankfully, I had taken a screenshot of their website, which clearly stated that each package contained five plants. However, I noticed that they had conveniently changed their website to say that each package contained only one plant, and they were charging a little over $4 each. This was a significant increase from the original price of $12.99 or $14.99 for five plants.

I had to dispute the charges with my credit card company because of the poor customer service and the fact that I did not receive all the plants that I had ordered. I would caution anyone against ordering from this company and suggest that you learn from my bad experience.

Overall, I would give Tennessee Wholesale Nursery one star out of five, and that's only because you have to give at least one star to leave a review.

Ordered a sour wood tree in Aug 1016, was billed that that time and told it would be shipped in Nov 2016. About Nov. 17th, still had not received my tree and we had already had at least one frost. Once I emailed them saying I had not received it, it was shipped. I got it several days later. This was supposed to be a ball and burlap tree. There was one semi-long root, no ball or burlap. I planted it anyway, as it was supposed to have a one year warranty. Come spring, it never took or grew. It was dead in the ground. I emailed them 2 times to let them know I thought it was shipped too late in the year and that it died and I wanted a refund. I have never heard from them.
I see this company has several other complaints and I am not surprised. How they can continue to cheat people and stay in business is beyond me.
DO NOT ORDER FROM THIS COMPANY.

Purchased $113.33 in bare root pond plants on August 31, 2016. Soaked in water and planted in a large bog immediately upon arrival. Only 2 of 5 Pickerlweed of 5 grew for $26.99 plus freight. Ordered 5 bRiver Cane Plants for $26.99 plus freight. All are dead. Ordered 25 Cat Tail plants for $42.99 plus freight. Only two grew, all the rest are dead. No guarantee of satifaction after calling customer service on 10/7/16. BEWARE OF THIS COMPANY.

DONT BUY, UNETHICAL, UNTRUSTWORTHY
They sent me trees without roots, they tried to twist the story like the trees did have roots and it was my fault they died.
(how things ended)
We guarantee them to arrive in excellent condition... TN Nursery
Well you did not satisfy the condition of your guarantee; sending me trees missing most of their roots and some of the tops cut off. Me
We did guarantee them to be alive, and they were when you received them. TN Nursery
Tammy, You just keep twisting your story. Please let me know by the end of the day Thursday if you actually are going to do something. Me
...you can get a 50% discount. TN Nursery
Why would I want to buy more trees without roots? Me