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Sallie Mae / Terrible service!

1616 E. LauraRidgecrest, AR, United States Review updated:
5
Contact information:
Phone: 7609399889
I have trying to ask a general question, but no one seems to be able to help me without my sons information. IT IS A GENERAL QUESTION! When I finally got through to someone I was frustrated because I had to go through numerous buttons on the phone and I picked the one that could hopefully get me to a live human being. I finally spoke with two people (with very strong accents), so I asked to speak with someone that speaks English and they hung up on me! I NEED ANSWERS and this is frustrating!
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Ni
  16th of Nov, 2009
Agree Disagree 0 Votes
first off, if you are not a cosinger or someone your son said they can release information to, you will get no information...say you had an account and someone called claiming to be your son and asked for your information, especially without having any proof that he is your son, would you want someone giving out all of your information?

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Sallie Mae Bank Logo Sallie Mae Bank
Customer Service
Overall Satisfaction Rating

87 Reviews
300 Continental Drive
Newark
DE
United States - 19713
+1 855 756 5626
+1 855 756 2011
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