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Rotech Healthcare / cpap machine and oxygen

1 longwood, FL, United States Review updated:
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So very dissatisfied with customer service for years for oxygen tank refills. I have changed oxygen companies but unfortunately I am now on a cpap for approx. 2 years. They have made it so incredibly difficult to get replacement items for cpap. I have waited 2 months with several calls finally got supplies today they didn't bother to replace the headgear which is Velcro and has wore out. I've practicly begged for a new one since it comes off several times a night. They sent me a piece that doesn't even go with my machine. So super disappointed. Customer service reps are super rude. Omg very disappointed. Will be changing companies but since they make it so hard it will take forever. Beware horrible service all around..

Jun 27, 2018
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  • Ri
      18th of Feb, 2019
    0 Votes

    I’m having the same problem with CPAP supplies. “Verification process” with SAME insurance. Fed Ex shipping taking at least ONE WEEK... [censored] excuses. They say I can pay “expedited shipping” starting at $18! F them!!!

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