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Comfort Keepers Customer Service Contacts

6640 Poe Ave.
Dayton, Ohio
United States - 45414

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Complaints & Reviews

Comfort KeepersOffice staff

I am ashamed to say that I am an employee for comfort keepers. The office is only worried about the office and the office only. I had three episodes where I was put on the schedule w out being asked or even notified, I call and complain and I am screamed at and threatened that if I don't go to assigned job I would be fired and have to pay them 150.00 for what I don't have a clue. So I went to my patient. And this happened three times to me, having to pick my patient or my family. Final straw for me was on my way to work I witness a tragic accident where I was first on since and young man almost died. I had to call 911 but in there eyes I was to call them first. Can't sacrifice those precious moments of someone life to call them. My child call my patient and inform them of what had happened. After I was done w 911 call. With this company if you are late or don't show they will text and call you. Why didn't they call me on that note. Because it was the weekend and they don't give a heck about anyone. They didn't know where I was or if my patient was OK. Reminding we work in the medical field why would it even been giving a hard time in such a tragic moment in everyone life. Knowing my patient was ok and not short on medication briefs wipes whatever that would be a needed for the night and her husband was home and he helps out I made that decision to save a life. So compatible about there patients and employees where were they when I needed them as well as my patient. They never called my patient to find coverage or me to see where I was at. And I'm giving a hard time. I'm blown away by this agency.

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    Comfort KeepersNegligence/theft

    This is the worst company I have ever seen disguise themselves as a "home health" agency in my life! All the "nurses" did while they where here was sit on the couch and eat, watch TV on their phone ( with ear buds in so they couldn't hear the client) smoke cigarette and throw them in the garden, went through everything they where told was off limits including medication that was not theit clients. There's a lortab script still missing and they said they're where completely unaware the client had congestive heart failure even though it was in their folder. One nurse actually left even though the client was yelling for help I had to call 911. I'm pretty sure they where rippi ng him off (the lawyer is looking into that) and they took him to the er without telling any of his emergency contacts and told him to sign some hospital papers which turned out to be power of attorney papers. All of that's not even the worst of it but again the lawyer Is taking care of that now. These people are crooks, most of them don't even have any experience with home health care all they want is money. I pray they get enough complaints or even law suits that they are shut down ASAP.

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      Comfort Keepers — Housecleaner/caregiver

      I was hire Sept. 2014 as a care giver never misses a client always on time, then my November 25th 2015 on...

      Comfort Keepers Scottsdale — Theft

      I am an 75 year old man and I am completely disabled. I am on Medicaid and was entitled to a caregiver to...

      Comfort Keepers — Overbilling

      My father hired Comfort Keepers in Cumberland MD for my mother's care for over three years. I discovered...

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      Comfort Keepers — theft and no shows

      WWhere do I start with the numerous complaints with this company.. First they send a worker to my house who...

      Comfort Keepers — not returning deposit

      On Dec. 12, 2012, I wrote an email to this adult care company that after 2-1/2 years of using their service I...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Comfort Keepers Costa Mesa CA — Inadequate care and unprofessionalism

      I hired this company because I had a previous relationship for 7 years with Comfort Keepers in Long Beach to...

      Comfort KeepersBoss is in denial of everything

      The week ending 12/3/2011, Comfort Keepers scheduled me for 21 hours in a 28.5 hour time period which was a 2 day period. I advised them 1 week prior that I could not commit to those hours but was not contacted by anyone. On the day in question I was called from the office stating that if I did not work an additional 3 hours that night they would consider that my resignation! If I had worked that last shift I would have worked 24 hours in a 28.5 hour time period with no rest and many miles to drive to various senior homes. I tried to explain on the phone to the HR Specialist who, was very new at the job, but she was taking orders from Kelley who is rude, condensending, unprofessional employee who likes to talk without thinking. No one should ever have to work under these conditions. The boss is in denial about office staff.

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        • An
          Anonymous betch Feb 26, 2015

          The office staff is awful and rude except for one of them. I hate this company and I can't wait to find a new job elsewhere

          0 Votes
        • Th
          Theresa of Maryland Dec 27, 2013
          This comment was posted by
          a verified customer
          Verified customer

          Comfort Keepers has substantially overbilled my father for my mother's care. They have billed the insurance company for one amount and charged him a higher amount. I have very little cooperation in trying to resolve this matter. Watch your bills closely. If this has happened to you, please contact me.

          0 Votes

        Comfort Keepers — Bullying By Office Staff

        Comfort Keepers and constant work place bullying from Kelley all go together; falsely accusing me of errors I...

        Comfort Keepers Home Care — Lies to them also

        Comfort Keepers, Spring Hill offices, lies to employees, rips them off of money, and wages, makes up...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Comfort Keepers non-medical — Providing inappropriate care

        I am a previous care giver for this company and found that this company allows thier caregivers to perform...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Comfort Keepers — Dangerous Home Care

        I have been visiting a friend for 16 days... in that time, Comfort Keepers has pelaced his representative 3...

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