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Comfort Keepers Customer Care Service

CK Franchising, Inc.

6640 Poe Ave.
United States - 45414

Customer Support Phone Numbers

1 866 869 6538 1 0

Comfort Keepers Complaints & Reviews

Comfort Keepers / Office staff

Jackhei on Aug 30, 2016
I am ashamed to say that I am an employee for comfort keepers. The office is only worried about the office and the office only. I had three episodes where I was put on the schedule w out being asked or even notified, I call and complain and I am screamed at and threatened that if I...

Comfort Keepers / Negligence/theft

Katie22 on Jul 28, 2016
This is the worst company I have ever seen disguise themselves as a "home health" agency in my life! All the "nurses" did while they where here was sit on the couch and eat, watch TV on their phone ( with ear buds in so they couldn't hear the client) smoke cigarette and throw them in the...

Comfort Keepers / Housecleaner/caregiver

Reviewer61717 on Dec 18, 2015
I was hire Sept. 2014 as a care giver never misses a client always on time, then my November 25th 2015 on line schedule did not make sense I called and talked to scheduler she changed it . This went on for 4 weeks . For my schedule I had to tell her where I was to be and the times. I...

Comfort Keepers Scottsdale / Theft

No comfort, no care on Apr 18, 2015
I am an 75 year old man and I am completely disabled. I am on Medicaid and was entitled to a caregiver to help with light housekeeping, cooking, and personal hygiene. I was to have a caregiver every day, including weekends, for five hours a day. The first caregiver assigned to me by...

Comfort Keepers / Overbilling

Theresa of Maryland on Dec 27, 2013
My father hired Comfort Keepers in Cumberland MD for my mother's care for over three years. I discovered in April of this year that he has been substantially overbilled. Some services were never submitted to the insurance company for payment and some were billed to him for more time...

Comfort Keepers / theft and no shows

Tammy Mundahl on Dec 7, 2013
WWhere do I start with the numerous complaints with this company.. First they send a worker to my house who is under watch already with their company for theft, and she stole my pain meds. I have a police report and comfort keepers backs up their employees constantly. I had someone drive...

Comfort Keepers / not returning deposit

JKeenFrank on Jan 24, 2013
On Dec. 12, 2012, I wrote an email to this adult care company that after 2-1/2 years of using their service I would no longer need the ladies who were attending my mother as she was going into assisted living. This is January24, 2013 and I have yet to receive the refund for the deposit I...

Comfort Keepers Costa Mesa CA / Inadequate care and unprofessionalism

itssodebber on Aug 6, 2012
I hired this company because I had a previous relationship for 7 years with Comfort Keepers in Long Beach to care for my father who has Alzheimer's. They sent a caregiver who they highly recommended for his care. I subsequently found out she had only worked for them for 2 weeks before...

Comfort Keepers / Boss is in denial of everything

abusive on Dec 20, 2011
The week ending 12/3/2011, Comfort Keepers scheduled me for 21 hours in a 28.5 hour time period which was a 2 day period. I advised them 1 week prior that I could not commit to those hours but was not contacted by anyone. On the day in question I was called from the office stating that if...

Comfort Keepers / Bullying By Office Staff

Comfort Keepers on Dec 14, 2011
Comfort Keepers and constant work place bullying from Kelley all go together; falsely accusing me of errors I did not make, flaunting status and authority, condescending and demeaning attitude, derogatory remarks, insults, failing to return calls or emails. When I complained I was shut...

Comfort Keepers Home Care / Lies to them also

Rhomar on Feb 11, 2011
Comfort Keepers, Spring Hill offices, lies to employees, rips them off of money, and wages, makes up "policies" as they go along, frequently change managers, so you can not get anyone to back up their "word" on the empty promises. Collected 89 dollars from new hires, for a background...

Comfort Keepers non-medical / Providing inappropriate care

I am a previous care giver for this company and found that this company allows thier caregivers to perform medical assistance to clients that should only be done from a licensed medical assistant including wound care, distribution of medicines, taking home clients property. I have resigned...

Comfort Keepers / Dangerous Home Care

I have been visiting a friend for 16 days... in that time, Comfort Keepers has pelaced his representative 3 times. My friend is 43, paralyzed and requires daily care for mundane household taks. One of my friend's biggest issues is alcoholism, and the last "care giver" not only bought...

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