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Ross Dress for Less / return merchandise

1 Hialeah, FL, United States Review updated:

i am an old customer of ross store, an on friday last week, i went to return a few things to the store in hialeah, fl on 49 street, that i purchased, and your store manager, the security guard, and the cashier that was working on cash register number 8 call me a thief, because the tickets were not attached to the cloth, a cloth that it wasn't used, and didn't accept my return, iam a 76 year old lady and for the past 10 years iam been buying at ross every tuesday, to get my 10 % discount, but you know something, you can go to hell, for me, ross store don't exist any more. there is more second hand stores out there, like marshall, tj maxx etc, there is no need for your bull [censored],

Sep 5, 2018
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  • Om
      5th of Sep, 2018
    0 Votes

    The return policy clearly states that the tags MUST be attached. Just because you say you haven't worn the items, it doesn't mean other people haven't pulled similar stunts in the past, bought an outfit to wear for an event and then returned it the next day. Pretty much every retailer has the exact same return policy.

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