I am a Reliance India Call customer who has decided to discontinue the service due to extremely fraudulent practices followed by them.
As it is, the voice quality is nothing to write home about. I have experienced call drops on quite a few occassions. But honestly, It was the cheapest service available until a few months ago and I had no choice.
After Airtel entered the market, Reliance India Call has apparently tried to pull off a "me too" stunt for double talk time. I say apparently, because what is shown is not the real picture.
First, I receive spam in my mailbox informing me about this great double talk time offer, it being the "festive season" and all that, and announcing me that I'll get double talk time on my first two recharges.
Like an idiot, I recharged - the funny part is the double talk time isn't really "double" to begin with. I just ended up getting a few extra minutes. When I recharged the second time I didn't get double talk time or whatever. After I mailed them about it they took ages to respond.
When I asked them about it, they blamed it all on me and said I should have taken the trouble to read their looooooong terms and conditions.
I still haven't been able to figure out how they duped me.
This is clearly fraudulent advertising by Reliance India Call and I think they shouldn't ### about double talk time if they don't intend to see it through.
My friend who is using a competing service - Airtel CallHome is at least receiving real double talk time, and making calls at 4c a minute. I think I'll switch. NOW
I cant continue with a company which cheats its customers.