Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

RegCure Software / Price quadrupled when charged to me!

South Amboy, NJ, United States Review updated:
Contact information:
Phone: 516-708-3183
I was promised the price of $9.95 and $39.90 was taken from my account electronically for regcure software which I never even downloaded. I never will download it and demanded a full refund as they had advertised was available... to no avail. Please help me as I am on a fixed income and can not afford to line their deceptive and fraudulent pockets. I was given a receipt #YSBLT6DD, password #57860c12 and ticket ID #MSD668861 respectively, which I used in my attempt to obtain a refund as was originally offered prior to the purchase. I have not received no response as of yet.


Sort by: UpDate | Rating
  15th of Jan, 2008
Agree Disagree 0 Votes
I don't have a complaint, but I don't think that the people at RegCure, explain their operations to the
general population very well. I subbscribed to it and paid $39.90 for their software. Now I see that you can get it free. What's going on here ? Plus, I do not know what empty registry keys is all about.
Thank you.
  21st of Jan, 2008
Agree Disagree 0 Votes
All, or most, registry cleaners are free to download and run. The freebie is a report that identifies how many problems were found that COULD be cleaned (if you purchase a license). Few, if any, actual clean anything until you purchase the software.
  3rd of Feb, 2008
Agree Disagree 0 Votes
I tried Regcure In January 2008 and immediatel experienced problems. In particular my HP Officejet 4315 and Omnipage 16 software components were completely mucked up and had to be re-installed. Also, I have lost the ability to perform a Windows Restore operation and I have been unable to correct that yet. Another irritating problem is the appearance of a warning message each time I start my computer telling me that an installer programme cannon find the required file, so there must be another corrupted program somewhere which I have not found yet. To be fair, Regcure providers ( Parentologic) responded quickly to my complaint and made several recommendations, including undoing all the Regcure 'corrections', none of which worked, so I asked for my money back and they appear to have set that process in motion (it takes 5 days). I received a final e-mail from Regcure on the 1st Feb. which includes the following

"We apologise for any inconvenience this issue may have caused.

RegCure is an effective Registry Cleaner that, when used properly, can increase a computer's performance. We have many satisfied customers including those in the High Tech Industry who have experienced no problems using RegCure. Unfortunately RegCure is not designed to recognise every possible program or how a computer can build it's Registry. Due to the uniqueness of each computer it would be impossible to do so. What RegCure does is provide the computer user with a list of probable Registry Entries that are not needed and allows the user to remove them. As Registry Editing can be problematic, users are advised to ensure each entry is invalid before removing it. For more information about the Windows Registry please visit the Microsoft Support Site at the link below;


We have appreciated your business and regret that you have decided to discontinue our service.

We are committed to providing our users with the best software, and are always looking at ways to improve and be more innovative. We hope you will keep us in mind for the future.

Your request has been submitted to our Refunds department for processing."

Unfortunately, that does nothing to solve the problems the use of Regcure has caused and I desperately wish Regcure had issued the above as a Health Warning BEFORE I used their produce.

BTW I am now using RegistrySmart without any problems whatsoever. I am not an expert but I believe that in their publicity seeking motivated attempt to design a programme that indicates it has found the most errors/faults in the Registry etc, Regcure have created the problems. Registrysmart only notifies a much smaller number of faults but only ones which are probably real ones it even warned me of two items which arose from uninstalling Regcure!!!

If anyone wants to see the full correspondence then please ask me.

To William A Adams

For the most part the Registry Key "problems" notified by Regcure are NOT problems. They are simply blank items left over when Windows completes certain processes and do you no harm whatsoever. Regcure treats EVERY empty key as a problem, when it probably isn't.
  20th of Feb, 2008
Agree Disagree 0 Votes
I also was quoted $9.95 for regcure, but was charged $39.95 on my card. Some false advertising perhaps?
  27th of Feb, 2008
Agree Disagree 0 Votes
This 'cleaner' also cleaned out my 'document' viewer file so that I now get an error 1706; "The feature you are trying to use is on a CD ROM or other removable disk. Insert DOCUMENT VIEWER disk. Then the INSTALL WIZARD tries to install (over and over again, I can't get rid of it) then tells me the same thing. Further, I can no longer turn off my computer without holding down the OFF switch.
  2nd of Jun, 2008
Agree Disagree 0 Votes
Every Time I Use This S**t It Tells Me That My PC Has Over 100 Empty Keys No Mater What I Do But On The Posative Note I Have Multiple RegEditors Witch I Use Simultaniously I Use RegEdit, UniBlue;RegEditor, RegMech And RegEdit Finds The Most Legitimate Errors I Found That This Is Most Effective Because They All Find Different Errors If You Do This Run RegEdit First As When It Finds Empty Keys And Deletes Them The Other Editors Find Fault With This By The Way My Pc Has Like 700MB OF DDR2 Ram And Is Faster Than My Other PC Witch Has 2000MB Of DDR2 Ram And Has Been Only Optimized With RegCure TIP::www.thepiratebay.org On The Main Page Type The Name Of The Software EX:RegCure... BETAs Are Free And Are Just As Good Sometimes Better You Need Utorrent It Is Realy Small And Does Not Slow Down Your PC...www.utorrent.com
  24th of Jun, 2008
Agree Disagree 0 Votes
Sir, i enjoyed Regcure for a week then it went haywire frozemy pc every time i tried to open a program, I paid for 2 years srvice but now I reqire ARE FUND AS THIS IS AWFUL. SO WOULD U PLEASE SEND A REFUND A.S.A POSIBLE

Regards Stu Thomson
  15th of Jul, 2008
Agree Disagree 0 Votes
I was just wondering if u anyone that bought this product could let me have a liceses key could u let me know what it is because if u could i might could try to fix?
  31st of Jul, 2008
Agree Disagree 0 Votes
I just called Bank of America and challanged the charges. I will not pay the ripoffs. Boy, I'm pissed at the RegCure guys... I think I'll contact the Fraud Dept of the FBI and report these Aholes...

I wonder why these guys are still in business?

  31st of Jul, 2008
Agree Disagree 0 Votes
Hey... I forgot the worst thing this damn software does... It covertly removes ALL your "RESTORE POINTS" so you CAN NOT do a SYSTEM RECOVERY to a time BEFORE you loaded this RegCure Disaster... I could kill them for this maneuver!!!
  5th of Aug, 2008
Agree Disagree 0 Votes
Its just cost me £70 to get my computer sorted out after downloading reg cure It als cost me £39 -90
  5th of Aug, 2008
Agree Disagree 0 Votes
Please can refund my money my order no is ptlc-u2206608-13xcs. I have not been able to use the product for the purpose it was intended
  26th of Oct, 2008
Agree Disagree 0 Votes
I bought RegCure, it screwed up my machine and my e-mail completely, I had to remove it, I have since lost the registration key and can not get a response from them, about a refund or a copy of the product registration I paid for, I use Vista, and wonder why microsoft have no decent registry cleaner and optimizer as part of this software, so we have to pay, and pay and pay...my advice is do not pay either again but opt for another operating system next time, try Linux...
  26th of Oct, 2008
Agree Disagree 0 Votes
P.S. all of the others are not much better, and few trials of some actually cause your machine to slow up, unless ( lof course), you actually buy their cr*p products, worst of all on my experience they are almost impossible to get rid of completely, what a fraud all of this market is...
  28th of Oct, 2008
Agree Disagree 0 Votes
I also went to buy Regcure at $9.95 and was billed $39.95, surely this cannot be wrightl.It lost my Search companion device and the system restore option, my media player is also not working plus many other problems .I will be speaking to my credit card company to see what my writes are.
  11th of Dec, 2008
Agree Disagree 0 Votes
I also purchased regcure for $9.99 which turned out to be $9.99 + $29.99 when the receipt went through paypal (although this did not display the total price when purhcased on paypal). And what a load of rubbish, it didin't even work I ended up formatting my computer as a result!!!
  27th of Dec, 2008
Agree Disagree 0 Votes
First of all, I appreciate being able to go into this site and get so much information about bad products. My computer has slowed down significantly over time. I’m busy and don’t want to dump my hard drive since my computer is older and all the software will probably need new drivers in order to re-install.

Well, I should know better, but I downloaded this RegCure program into my computer just because their site looked professional. Then I did a scan. It found all kinds of problems. But when I clicked on the button to have it remove the problems, a message appeared stating that it would only remove 2 problems unless I registered the software, (in other words, purchase it).

That message reeked of bait and switch. I tried to "X" out of their screens from my desktop, but they wouldn’t close. Every time I clicked on the "X", there were repeated messages stating that I had to finish the cleaning procedure. So I physically disconnected my internet access from my computer then the program shut down with no further problems.

Then while still offline, I went into my Add/Remove Programs and took out the RegCure installation. I re-connected to the internet and then found you guys. If I cannot find a decent registry cleaner at a store, I’ll just have to break down and clean my hard drive. I’m no geek either, so it’s a lot of work. But it might just be the only answer.

So, does anyone know of a good product?
  14th of Jan, 2009
Agree Disagree 0 Votes
When i decide to buy regcure, the price offered was a special offer $9.95, the amount as paid through paypal then quadrupled to $39.99, what a rip off.
  15th of Jan, 2009
Agree Disagree 0 Votes
I bought Reg Cure on 15th Jan 09 as I had problems with my Bios which this company stated it could fix. I downloaded as it said it was $9.99 and was charged $39.99 what a lie. Also it did not fix my Bios problem. On one site I read a review which placed this software as one of the best. After getting ripped off I don't know what to believe. My computer is still working at the moment although have not checked all my programmes yet.
  23rd of Feb, 2009
Agree Disagree 0 Votes
I haven't paid for it yet, but on the page it clearly states that it's $29.95, and then below, it says $9.95 also for web browser and cleaning optimization YOU GUYS ARE GETTING CONFUSED, thinking the whole thing is $9.95, when for a single computer it's $29.95, and then IF you want the web browser and cleaning optimization, it will be $9.95 more.
After reading these reveiws though, I don't think I'll be buying it!

Post your comment


Reply to