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Red Roof Inn / filthy room

May 23, 2015
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red roof inn
Hi. My daughter, 17, and I went to Atlanta to attend a concert. I had previously stayed at a red roof inn near Atlanta. When I reserved the room about 2 weeks prior to our arrival. It was a smoking room. I stayed in room 112. We arrived and had enough time to get dressed and ready. We left the hotel about an hour after checking in. The "free" Wifi did not work. The furniture in the roonwas broken and badly damaged. The walls had plaster that was loose. We wouldn't use the shower because of the soap ### on the walls. AND at around 2:30 am.there was someone knocking on my door. Weslept on top of the bedspread fully clothed. This is the WORST experience I have ever had. I am looking forward to speaking with guest relations on Tuesday morning. If they don't refund my money i will dispute the charge with my bank. This hotel SHOULD NOT represent red roof inn.

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Red Roof Inns Logo Red Roof Inns
Customer Service
Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226
United States - 45504
+1 800 733 7663
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