SUBMIT A COMPLAINT

Red Lobster-Jacksonville, Florida-River Cityserve and food

My husband and I went to Red Lobster in River City, Jacksonville, Florida (don't know the street name because receipt was not given back) on January 24th. We sat there over an hour before getting our food, place was not crowded and I ask the waitress about the biscuits and she said they were cooking them. The biscuit came about 10 minutes later, gave us 3 biscuits and they were smaller than the palm of my hands as a woman. I ordered create your own for $18.99 with an addition $2.49 for fried scallop. I think this was ridiculous when you on gets 4 scallops and 8 shrimps with 2 sides.See the Top 10 Worst Complaints in Jacksonville, FL My husband wanted a bud beer, waitress said the machine was broke, ordered another beer, came back and was told that they had just sold the last one, then he ordered a Coroner beer, then I found out that that one beer was $5.09, this is ridiculous, I could see $3.00 for a beer. Customers need to be inform the price of alcohol or the prices be in the menu by the item. They food also wasn't hot hot as they tells you, it was warm. I was disappointed for the $52.48 that I paid as we were celebrating our 39th wedding anniversary. I really love eating at Red Lobster but this was one time that I was not happy eating at Red Lobster. They must have sent worker home early for people having to sit for so long to get their food and it was not crowded. I got there around 6:30 pm and left around 8:20pm

Yv
Jan 25, 2017

Post your comment