Quest Diagnostics / billing blood work improperly

Bethlehem, PA, United States
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Blood drawn in January 2018- confirmed Quest labs in Bethlehem, Pa was in my network for Highmark BCBS. Confirmed again in the office when I provided my insurance card to the tech. Since then, I have been receiving bills stating that my insurance denied and I am responsible. I have called over ten times to provide the SAME insurance information of my policy to many different customer service reps. I have spoken to Highmark as well who reassured me that they are billing incorrectly. Highmark rep called Quest with me on the phone, explained to them exactly how to do their job, and now I'm being told I'm being sent to collections?! This is fraud.

Nov 13, 2018

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