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Publishers Clearing House


received a package I never ordered!

Complaint Rating:  85 % with 168 votes
85% 168
I want to complain about the package I received from Publishers Clearing House - # 3029 5753 9994 - I did not order this. I do not want this and I do not want to pay postage to send this back. I will never order from Publishers Clearing House again if I am going to be sent packages that I did not order.

Beware people!
Complaint comments Comments (78) Complaint country United States Complaint category Products & Services


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N  29th of Apr, 2010 by    0 Votes
I receive and ntry or NP73 there was no return envelope in side can I use a regular envelope to return my entry. 674 S. Riverview Ave Miamiburg, Ohio 45342 Mrs. Diane F. Heis Personal ID number 13 2603 6834
N  30th of Apr, 2010 by    0 Votes
All you have to do with those packages is tell them I never ordered this I never recieved this and I will not pay for it or claim the person is dead and has no money...just rip them off.
N  4th of Aug, 2010 by    0 Votes

I place an order with pch for a magazine subscription. after recieving the bill I realized I hadn't put the proper delivery address (it was to be a gift subscription). I mailed my check for the $15.96, the cost of the total subscription. the next day I called thinking I could just ask them to change the delivery address. the man told me he had to cancell the original order and place a new one. he also said, I asked three times to verify, that my check would be sent back to me unprocessed and I would be billed for the new subscription. he aslo gave me the new subscription for $10.00 instead of the original $15 because it was a gift. how nice of him.
They ended up cashing my check which bounced because I had voided it. my bank charged me $38.00 nsf fee. when I called to complain they politely apologized and said the check should not have been processed since the order was cancelled; they would refund my $15.96 and still bill me for the new subscription but that they were unable to do anything about the nsf fee even though their representative told me wrong. why would I want a new subscription that will end up costing me $48.00 when all is said and done and that's if they actually refund my $15.00.
N  30th of Sep, 2010 by    0 Votes
I received two Muscle Fitness magazines. I have never ordered them. We are over 70 years and not interested in the magazine. Please cancel our name off of your Clearing House.
Thank You
N  13th of Jan, 2011 by    0 Votes
The pet toy I received does not work. Can I get a shipping label to return the toy? thanks
N  25th of Jan, 2011 by    -1 Votes
recived mail stating my entre was on hold, and to go online to www.pch.com/hold all i get ig msn cannot display this page.noow what
N  5th of Apr, 2011 by    0 Votes

Publishers Clearing House - recipient to the winning statement
New York
United States

the complaint is they had maid me there recipient to there super prize winning number of 1400 and they keep on changing every other mounth on when they where going to show up at my addesss ad they even had said that several time on my emaill adress and it was dave sawer that had said it and they had never showed up also they had even said to me that i have to be paid and never did yet as well but what realy more interesting then any thing else they had even said on national tv that hey where going to anonunce the winner for the super prize on feb 8th of this year and it was not it and had chaned it again for feb 2012 aint n that against the law to keep on changing and also not paying off as well i would like something from them soon. and i am sorry about this biut a person can only waite for so long a time right

N  18th of May, 2011 by    0 Votes

United States

We are please to announce to you that your email address emerged along side 4 others as a category 2 winner of ($1, 000, 000.00 USD) in this year's weekly Publishers Clearing House Consequently.Please contact the underlined claims officer with the Contact info below with your full detial as stated below for the immediate payment of your prize

EMAIL: reply.pch.claims@w.cn

1. Name in full:...
2. Address:...
3. Sex:...
4. Nationality:...
5. Age:...
6. Present Country:...

!!!Once Again Congratulations!!!

Yours Sincerely,
Mrs.Reyna Cruz
N  10th of Jun, 2011 by    0 Votes
My wife had something similar from PCH. In her case it was an email award notice which when she went to the web site told her to place her order. Sghe tied to get out of it for over 30 minutes and finally did. HOWEVER, she then got a package and bill for merchandise that she had no intention of ordering and sent it back unopened as sent in error. It was two packages. One of those packages came back to her AGAIN today, unopened and with her return message still on the package with a BIG, black, circled "R" on the package. I presume the "R" means "refused". We got a phone number from information and the person whop answered demanded the order number which, they said, is inside the package. If we open the package we will have "received" it. We got no help at all. We still don't know what was sent and have no intention of finding out. I am considering a formal complaint to the Unted States Postal Service, the Consumer Protection Agency and a local police report of attempted fraud. How about you?
D  11th of Jul, 2011 by    0 Votes
my name is Gay e douglas, i recieved my order on july 11, 2011, all of the merchandise that i ordered was not there, some were buy one, tshen get one free, this pertained to the " mini cake cup set " we onlyreceived one set, also on the order were other items not sent, you must have the origional order with you please look at it and send me the things i did not receive. pluis we were never told each item would be seperately priced shippping and handling and i think this is a hidden charge that we shoold not be responsible for, there was $17.00 in shipping and handling, i dont want to have to report this to the bbs, i am unhappy about all of this, please take the time to fix this my order no is #3039 1334 52oo and my custoomer no is no.01919656619 please handle this problem promptly my e mail is douglasgay85@yahoo.com thank you for your attention to this matter Gay E Douglas
N  11th of Jul, 2011 by    0 Votes
They had ripped my G'pa off 1, 000's. He always thought he was "one away" from winning millions. My g'pa truly trusted PCH, Of course he never got his millions, but unlike I bet a lot of people, he didnt go broke doing this. Still I wish I could sue there socks off, there practices are strait up wrong. I would do it not for the money, as I would openly donate it to an program designed to help the elderly (there main targets I've seen too) Dirty!
N  11th of Jul, 2011 by    0 Votes
Also by reading this board, I would assume they ran out of gullible elders to rip off, there now suckering others too (no surprise) and these are the type of practices that PCH does. I am not shocked about the packages at all. I again feel for you. Let them try these practices in china?! Precisely why they do it here!
A  1st of Sep, 2011 by    0 Votes
Publishers clearing house pulled this on my mother, too.

They sent a package to her residence with some cheap junky calculators and a bill.

I called PCH and asked when my mother had placed the order. They said on 8/15/11 and I said that's interesting because she was not alive then. (She had been dead for over a month.)

My mother had boxes of junk like cheap calculators, flashlights, screwdrivers, etc. I could never figure out where they were coming from or why she kept getting them. When I asked her she got defensive. I think what was happening was that PBH convinced her she forgot ordering things she did not want or need and never ordered and made her feel guilty about it.

PCH, what a dispicable company!
N  16th of Feb, 2012 by    0 Votes

publishers clearinghouse - untimely mailing
Publishers Clearinghouse
United States

I have 2 bills in front of me from Publishers Clearinghouse telling me that "My payment was due on XX/XX/XXXX. I have also the print out from my bank with the proof that these bills were paid. This happens all the time and I tired of it.
N  23rd of Feb, 2012 by    0 Votes
I just rcvd an unsolicited pkg in the mail. It was cookbooks from Publishers Clearing House. On the manilla envelope was attached an Invoice with this ADDRESS: 720 Winners Circle, St. Cloud, MN 56399.

Has anyone else been victimized like this? I figure this is A GIFT FROM THEM SINCE I DID NOT ORDER IT.
I have been scammed. I guess they figure they're not going to be out anything sin ce putting me in the poisition of having to pay postage back again. I'm not paying, I'm not sending it back and will publicize this scam, starting with the State's Consumer Fraud Division..
N  14th of Aug, 2012 by    0 Votes
I ordered a sterling silver necklace before and they mailed it to me and i pay my bill ... but lately i was surprise when i receive a parcel from PCH containing an item a did not order from them. I Want to return it back to their office but i lost my order number... thanks..
N  14th of Aug, 2012 by    0 Votes
You should contact your state attorney general's consumer protection div. and the better business bureau if publishers clearing house is using illegal intimidation and threats.

I have had this experience (the 2012 "sweepstakes") in the sweepstakes paperwork, it acknowledges that I do not want to order from the umpteen amount of loose leaf ads they have sent in 5 diff mailings but... and here's where their mail fraud begins... it goes like this: 'but, if you did want to purchase something, what would it be?' you are required to answer as part of the eligibility on going forward in the pch sweepstakes. this is not just a 'clerical error', it is a planned criminal act printed in the voluminous literature it sends. trouble is, you have to send this proof forward so they can begin their mail fraud.

Then the article arrives which you did not order..."but if you did..."
We are then expected to subsidize this criminal firm by sending or trying to send it back. its a win-win situation for them. they don't pay the postage back and the billing letters are beginning.

In my case, I just throw the letters and threats, unopened in w the unordered, unwanted merchandise. the threats are commonly used by such sleazy people, together with outside warnings on the envelopes, officious looking printed phrases etc. and I am not worried. if they want their merchandise back, they can pay the postage! if they take legal action as i'm sure those bills infer, there's one question the courts will ask: prove it!
N  14th of Aug, 2012 by    0 Votes
Why must you allow the typo correction sites (above) to mess up the message?
N  24th of Aug, 2012 by    0 Votes

PCH - Stay away from these guys
United States

Why don’t PCH have a catalog to choose from there should be a Catalog so the customers can choose what items is in the catalog without choose what flyers PCH send with the items that was order. If other companies can do then why can your company have CATALOGS to choose from. We have rights to our options and comments because without the customers reply on orders your company would hit rock bottom.

So think about CATALOGS to be made for your customers to be happy with they orders from PCH. Thank you for your time.
N  27th of Jul, 2013 by    0 Votes
I ordered a wallet for my husband who was in the Navy. When wallet arrived it was Army wallet. Sent back with payment but have not heard anything. Will I get the wallet or do I need to stop payment?

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Publishers Clearing House / PCH.com Logo Publishers Clearing House / PCH.com
Customer Care Service
101 Winners Circle
Port Washington
New York
United States - 11050
+1 800 459 XXXX
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