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Progressive / payment not received

1 5450 Tech Center Drive, STE 100Colorado Springs, CO, United States

My car was backed into and totaled as the car in front of me was waiting to pull out onto Colorado Blvd. in Denver. The Claim # is [protected]. The matter was resolved except for the rental car issue. Richard A. Hood, from Progressive [protected]) who was representing A - Z Limo Service told me that all of my rental car costs would be taken care of. By the time I spoke to him I had already rented a car from Enterprise at DIA for one day and planned to keep it until he called me back. He reached me the nest day and told me, "It's late so hang onto that car tonight and we will set you up with an Enterprise car." That is who Progressive does business with. So we kept the car that night, even though we were intending to take it back later that night, but didn't because he assured me he would take care of it. He didn't, and I got stuck with the bill for the second day: $214.93. I called him about this but he never returned it, nor has he reimbursed me since it happened .


Jan 4, 2016

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