Priceline.comcustomer service line

Tried to call to switch to a later flight on the same day so that there wouldn't be a long layover. Had both flight numbers, I thought that would help, only to be disconnected once and put on hold 3 times for a total of 50 minutes. Than was told there was an error and they couldn't help & maybe I should call the airline directly. The whole computer menu that you have to go through to get to a real person is absolutely ridiculous. Was asking if I was calling about trips from the fall and winted of 2016????? I will NEVER use priceline again. I had a flight change through Travelocity and it was easy peasy and didn't take long at all. Will be using them only from now on.

May 17, 2017

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