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Priceline.com / switch and bait tactics.. false advertisements in my opinion

1 United States Review updated:
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Stay away from this online booking agent. Not only do they not have their physical address listed for their business on their website.. which by the way I thought was a legal requirement they also take your credit card information during registration promise to find you a hotel room at a 40% discount rate and then charge you for a ratty room at a higher than listed rate. I think that there are grounds for a Class Action Lawsuit... Priceline... you need to change your ways, or you will not be around long. The news will spread to those of us who know how to use the web to put you out of business. Your practices are unethical.. listen to what people are saying? They steal your money...

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Comments

  • Ma
      21st of Oct, 2009
    +1 Votes

    I completely agree with Debra! Priceline.com infers in their advertisements and on their website that they can save the consumer, "...40-50% off hotel prices...", just by using their "Name Your Own Price"' segment of their website. This is not always the case. And considering that in the US there are no legal standards by which hotels are awarded a particular star-level, Priceline.com's idea of a 4-star hotel, (for example), does not always match up with the hotel industry's idea.

    I would suggest that anyone who has an issue with this company, look into filing a complaint with the BBB and with the FTC, (Federal Trade Commission). The FTC has an easy to use on-line form to help you in filing your complaint.

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