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Popeye's Restaurant / terrible place

1 United States Review updated:
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I have been to this Popeye's location a few times, but lately the service has gotten worst and worst. During the Holidays, my husband and I went through the drive-thru and placed a large order. When we got to the window it was a young african american male asking us to just give him a certain amount of money and we could get the food. Meaning that he was giving us our order for a lower price which was about $20 dollars less. We thought that he had lost his mind and we paid our normal price. After this, we have been to the inside dinning area to eat-in and both times we have had to wait for about 30 min. for our food and we kept seeing other people getting their orders. We did not say anything until last night. We were a total of 11 people, 4 adults and 7 children. We went to this same Popeye's simply because is the closest to my house that is open late and we arrived at around 8:15pm to this place. We placed 2 separate orders which mine had the 16 piece meal with sides and some other things. When we arrived, the trays of chicken were full. The young lady who took my order continued to take other orders and I stood by the counter for about 10min, then I sat down and my husband stood there. I realized that since we had placed our order not one item was put on a tray to start our order, but I saw other people getting their orders and leaving. Lastly, after a good 30 min. my husband calls me to the counter and tells me that the young lady told him that there was no more chicken and what was on the trays was all there was...

I got so mad at the fact that we waited for so long and these people saw us the whole time waiting for our food and not one time told us about this situation and mind you that the trays of chicken were full when we got there and all the people that were getting their food before us that had left already. I feel discriminated big time because even the girl that served us had a smirk on her face the whole time as if this was so funny and not one time I heard an apology or any concerns. Something needs to be done about this!!!

Ha
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Comments

  • Ca
      16th of Apr, 2011
    +1 Votes

    I recently went to popeyes drive-thru used my debtit card and got charged twice! I just happened to check my bank account and caught it. when I call the restraunt, they denied it! No "I sorry" nothing! That is the last time for Popeyes. I dont want to check my bank everytime I go there.

  • Lc
      23rd of Aug, 2011
    +1 Votes

    Terrible place is not the word, if you wants to be disrespect and get treated like dirt, work for Popeye's Restaurant, Popeye's managers treats their shift manager and crew members like a piece of crap, I would not advice any one to work with Popeye's Restaurant if they want their dignity.

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