Electronic Arts (EA)

Up until a few months ago I had no problem with Pogo. Then they started changing things. Now many of their games won't load, you get kicked out of some and quite often a mysterious bug jumps in and you receive no points or badge. This has been happening too often. Everyone is right it is almost impossible to talk to anyone. I don't pay a subscription fee to search endlessly for a solution to their problems. My renewal is fast approaching and I DEFINITELY WILL NOT RENEW ! If they have as many players as they claim, then why is there only about 80, 000 to 90, 000 members playing. I used to love Pogo, now I HATE IT. I feel for the person that can't renew. I have had to over the last several years had to change my persona many times at renewal time. I have had enough... GOODBYE POGO.

I HAVE BEEN A PAYING CLUB POGO MEMBER FOR YEARS. IN THE PAST I RARELY HAD ANY ISSUE WITH POGO' PERFORMANCE, THAT IS UNTIL THE LAST YEAR. I RECENTLY HAVE HAD ISSUE WITH GAMES NOT LOADING, LOCK-UP IN GAMES, AND BEING BOOTED OUT OF A GAME ROOM! TONIGHT WHEN I TRY TO LOAD POGO.COM, I GET A "OOPS, SOMETHINGS NOT RIGHT. POGO IS TOO BUSY ! PLEASE TRY AGAIN LATER!" REALLY!?, WHILE THERE ARE NUMEROUS NON MEMBERS IN POGO.COM! POGO HAS CERTAINLY HAD MY LAST SUBSCRIPTION TO THEIR LOUSY, SUB PAR, GOOD FOR NOTHING SITE!

I need help with POGO=-YOU ABSOLUTELY CANNOT GET AN ANSWER FROM THEM-I HAD PROBLEMS WITH BEING CHARGED TWICE FOR A GAME-NOW THE PROBLEM IS WHEN I PLAY TRIVIAL PURSUIT AND IT SAYS GET READY FOR YOUR JACKPOT SPIN I NEVER GET ONE, AND THE TOKENS I'VE WON ARE NOT ADDED TO MY ACCOUNT!IT IS SO FRUSTRATING TO TRY TO DEAL WITH THEM-THEIR CUSTOMER SERVICE SUPPORT STINKS1! PLEASE, DOES ANYONE KNOW A LIVE PERSON OR PHONE # I CAN GET TO TALK TO A REAL, LIVE PERSON--I HAVE NO ADDRESS TO E MAIL THEM AT-IF ANYONE CAN HELP PLEASE EMAIL ME AT LorrTamm@gmail.com- WE NEED TO GET POGO TO BE RESPONSIBLE

I have a question that does not seem to have a place to go to, to get information. I made a payment via my cc and the payment was taken yet not applied to my account. Now it tells me my status will be interrupted if I do not renew. The money was taken from my card yet I am being booted out. WHY?

Don't try to complain about cheaters. I did and their answer was a reprint of an FAQ question on the previous page. They just don't give a damn. I went on Boggle Bash and there was the sound like a "coutdown timer" going off at a steady one-beep-per-second. I finally looked up up from the Boggle Board to see what was making the noise. With every beep, the message board flashed, "(player's game name) just found a seven-letter word." At the end of the game, that player had over 150 unique words. The other four players, including myself, had none. I looked at his profile and it said he'd played 54 matches so far and had found 21, 500 unique words. The average non-cheating player gets about 8 unique words a game - not 150! Pogo doesn't care. I guess all they want to do is collect their yearly dues from the players and then it's just every man for himself.

I need help! Please help me. I am a Pogo Club Member and since 10/24/08, I have not been able to log into pogo. I can log into any other web page, but it comes to pogo it telle me "page cannot be display". Please email me or write something that can help me.

Thank you,
spanky4_0_3

I need to cancel I never ok'd or authorized. I would like this resolved A.S.A.P.

this is the worst site. in fact i have had to contact my credit card company. i tried to cancel my subscriptionwithin the 30 day trial basis and of course it would not let me. i have tried numerous times to contact these people. on top of this i was charged a yearly charge and a monthly charge. these people obviously do no know what they are doing. also i was never able to access the hold em tables after subscribing. my computer kept putting up a block. i guess they knew better than me. i hate pogo and WILL NEVER ever go to that site again.

tRYING TO RENEW MY SUBSCRIPTION AND ALL I GET IS GOBBLEGOOK. WHY IS IT SO HARD FOR YOU PEOPLE JUST HAVE A BROWSER THAT SAYS "PAY SUBSCRIPTION DUES?" i've been on all afternoon andhave gotten nowhere. I cannot get any gamesa today, what' us?

the word search daily will not let me play i want to know how to fix this problem

Do we, the complaintants, get any kind of an answer from you or do we just sit back and see what happens with filing our complaints? I want some answers and if I can't get them here where must we go to get some action?

Okay, I'm on my way to the Attorney General's office since you are not showing and
kind of compromise.

I HAVE POSTED MY COMMENTS, NOW WHERE ARE YOURS?

Is anyone there that can give me some kind of satisfaction?

P lease I am a very disgruntaled 80 year old, disabled and a Korean Vet. Why are y
prodding me as if I were a child?

Exzctly what do you want me to say, they are under-handed theives!

I want my games I pay monthly for, all I am getting is the free games which do not
include the premium games I play

If they transfer my paid membership, tokens, badges and tokens I have earned I
will be satisfied with the change.

I had a paid membership with Pogo. Yesterday, 9-2-09, aol transferred me to another
Pogo program of games. However, they made me change my screen name and they
didnot transfer my payment plan, nor did they transfer my earned tokens of over
9, 000, 000.

I want this problem resolved or I will take it through every legal channel I can to get
my rewards and prizes from Pogo and any refund that is due.

AOL and Pogo made this transfer without a notice of any kind to give the members a
choice.

I'm expecting fairness and if not, I will get it leagally.

I would like to join but how much is it and how do i talk to someoneabout it

how do i pay to get in with pogo i would like to talk to someone but i dont know how to get in touch with any one how much o it cost and how i go about it

I've been with pogo since 2003 and have never won nothing but wallpaper. When they show the winners you never reconized the names, they are all made up. I just paid my 39.95 for the year believe me it will be my last payment too them as they are a big rip off and all they are doing is taking our hard earned money. This was one of my only enjoyments in life as I am retired. I have better places to put my money, , not to some rip offs. I hope someone will be able to do something to this so -called company.

yes, dear. call your bank and tell them that you decided to cancel them and they are still charging you. tell them you want them to block pogo from charging you. it is call unauthorized charges. God Bless you.

P.s. Phil. 4:13 I can do all things thru Christ who strengthens me.

best wishes,
lukebandit

Just call your bank or credit card company and tell them to block any future payments to pogo.com... that should do it...

Quote from another thread here... "For everyone who needs help with POGO. It is run by EA Games. Here is their phone number [protected] It is a call center . Feel free to pass it along to anyone and everyone in Pogo. They will give you their standard reply that they are looking into it. Do NOT fall for it. Ask for an administrator or supervisor."

If that doesn't work, call your bank and tell them to not accept charges on your account from Pogo or EA Sports.

HTH! GL!