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Planet Fitness / undisclosed details

1 Modesto, CA, United States

I had no complaints about Planet Fitness till today when I cancelled my membership. I tried to cancel twice. First time by phone and was told I had to put in writing. fine ok. Second time went to new gym that is closer to my house. They said I had to go where I signed up Fine ok. Was also told I could cancel with no buy out since my membership just hit the one year mark in May. I was told make sure I did by June 10th so that I did not get charged for another month so I went in today and was told my last bill would be $39.99 for my annual membership no one ever mentioned this. So I will not recommend anyone to Planet Fitness

Mz
May 28, 2013

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