The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Pizza Hut / store manager matthew

1 Tallahassee, FL, United States

I called in to place an order 5/17/18 at 11:08 am for 2 personal pan pizzas. When i arrived 15 minutes later it was not ready. The cashier took my debit card to pay for the order and i signed my receipt. A different cashier came up and told me the order was not taken correctly and i was charged for the wrong pizza. She gave me a free 2 liter for the inconvenience and she went proceeded to get the store manager for the $10 refund. He came up 5 minutes later smelling like cigarettes and looking grungy. I could not believe he was the store manager. He refunded me the money and the asked for it back. He never apologized but he told his white cashiers that everything was ok. He bashed me for being frustrated with the situations. He told me to get out of his store and not to return because i threw the money back and cursed him out. I placed the money on the counter. He lied about me throwing it at him and cursing him out. I stayed up there for 40 minutes total and left with no food.

May 17, 2018

Post your comment