The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

PetSmart / unfair treatment

1 OH, United States Review updated:

I am a trainer and went to Petsmart to help one of MY students find the proper collar type. I was told I was 'training" in the store and escorted out on Saturday May 17, 2008 in front of 50 plus customers and my student.
They could not produce the business cards that were supposedly scattered throughout the store.
Their district Manager and the 3 customer service people I dealt with in the last two weeks were the rudest, most uncaring people I have ever had to deal with.
I am not associating myself with them any more (after 20 years if using them) and telling all my frieneds about the situation.

Sort by: UpDate | Rating


  • Ab
      22nd of Jun, 2009
    0 Votes

    i don, t thinck anyone should shop at pet smart ever again after what they are doing to animals no if i was president i would have to go to every single store and talck to some costomers and ask them if the store is doing fine and if not close down and if it is running smoothly then i would give them a reward.

Post your comment