PetSmart’s earns a 1.6-star rating from 13 reviews and 641 complaints, showing that the majority of pet owners are dissatisfied with purchases and services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
not satisfied with their services!
Never take your pet at Petsmart grooming. I took my cat there for a full grooming services and they didn't wash it. They brush it a little and cut his claws and charge me full price. I call the manager and and they said that there are sorry that i was not satisfied with their services... What services if they didn't wash him??? Check your pet before you...
Read full review of PetSmart and 103 comments-
PetSmart Contacts
-
PetSmart phone numbers+1 (888) 839-9638+1 (888) 839-9638Click up if you have successfully reached PetSmart by calling +1 (888) 839-9638 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (888) 839-9638 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (888) 839-9638 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (888) 839-9638 phone number+1 (866) 738-7375+1 (866) 738-7375Click up if you have successfully reached PetSmart by calling +1 (866) 738-7375 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (866) 738-7375 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (866) 738-7375 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (866) 738-7375 phone number+1 (855) 537-0295+1 (855) 537-0295Click up if you have successfully reached PetSmart by calling +1 (855) 537-0295 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (855) 537-0295 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (855) 537-0295 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (855) 537-0295 phone number+1 (321) 309-9065+1 (321) 309-9065Click up if you have successfully reached PetSmart by calling +1 (321) 309-9065 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (321) 309-9065 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (321) 309-9065 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (321) 309-9065 phone number+1 (623) 295-3238+1 (623) 295-3238Click up if you have successfully reached PetSmart by calling +1 (623) 295-3238 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (623) 295-3238 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (623) 295-3238 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (623) 295-3238 phone numberFinancial Management+1 (623) 587-2177+1 (623) 587-2177Click up if you have successfully reached PetSmart by calling +1 (623) 587-2177 phone number 0 0 users reported that they have successfully reached PetSmart by calling +1 (623) 587-2177 phone number Click down if you have unsuccessfully reached PetSmart by calling +1 (623) 587-2177 phone number 1 1 users reported that they have UNsuccessfully reached PetSmart by calling +1 (623) 587-2177 phone numberMedia Contact
-
PetSmart emailscustomercare@petsmart.com100%Confidence score: 100%Supportivo@petsmart.com94%Confidence score: 94%
-
PetSmart address19601 N. 27th Avenue, Phoenix, Arizona, 85027, United States
-
PetSmart social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
- View all PetSmart contacts
Most discussed PetSmart complaints
GroomingRecent comments about PetSmart company
Grooming


Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!