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PetSmart Profile

PetSmart

www.petsmart.com

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1.6

Overall customer rating from reviews and complaints

PetSmart earns a 1.6-star rating from 15 reviews and 642 complaints, showing that the majority of pet owners are dissatisfied with purchases and services.

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PetSmart Complaints Page 33 of 33

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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Never take your pet at Petsmart grooming. I took my cat there for a full grooming services and they didn't wash it. They brush it a little and cut his claws and charge me full price. I call the manager and and they said that there are sorry that i was not satisfied with their services... What services if they didn't wash him??? Check your pet before you...

Read full complaint and 104 comments
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PetSmart Category
PetSmart is ranked 2 among 38 companies in the Pet Stores category