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Zipper broke. No refunds. No repair
I purchased a dog stroller 2 months ago. I use it on the weekends. To fold the stroller downwards, the zipper must be used each time. This wears & tears the zipper. After 2 months the entire zipper is off. The company has a 30 day manufacture warranty for replacing the stroller. No repairs or parts replacements are optional either. I am stuck with a $100. stroller used a hand full of times now.
Read full complaint and 5 commentsPet Gear Reviews and Complaints
How is Pet Gear’s rated by pet owners?
Pet Gear’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of pet owners are dissatisfied with their products.
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Overview of Pet Gear complaint handling
Pet Gear reviews first appeared on Complaints Board on Nov 30, 2010.
The latest review Zipper broke. No refunds. No repair was posted on Nov 30, 2010.
Pet Gear has an average consumer rating of 1 stars from 1 reviews.
Pet Gear has resolved 0 complaints.
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Pet Gear Contacts
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Pet Gear phone numbersClick up if you have successfully reached Pet Gear by calling +1 (877) 752-9123 phone number 0 0 users reported that they have successfully reached Pet Gear by calling +1 (877) 752-9123 phone number Click down if you have unsuccessfully reached Pet Gear by calling +1 (877) 752-9123 phone number 0 0 users reported that they have UNsuccessfully reached Pet Gear by calling +1 (877) 752-9123 phone number
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Pet Gear emailscustomerservice@petgearinc.com100%Confidence score: 100%Support
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Pet Gear address192 Sheldon Ave., West Rutland, Vermont, 05777-9615, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 17, 2025
Pet Gear Category
Pet Gear is ranked 46 among 46 companies in the
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Recent comments about Pet Gear company
Zipper broke. No refunds. No repair5
I purchased carrier..says up to 20 lbs on box..also 3 pix on box...
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