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Pep Boys / liars and thieves

United States Review updated:
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Pepboys replaced 4 new tires and in the process broke off 2 tire pressure sensor valves. Instead of telling me, they replaced them with regular rubber ones. Obviously the light came on. I took it back and said it must be a computer problem with the truck. I took it to Toyota who diagnosed it in 5 minutes and said they see it all the time with PepBoys ripping off customers. PepBoys had me buy the valves for 130.00, said I'd be reimbursed. A month later, still no money and they say "checks in the mail." Corporate could care less. They're liars and thieves. Go to AutoZone. Now I have to take them to small claims to get my money!
Va
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Pe
  12th of Apr, 2011
Agree Disagree 0 Votes
They are a scam artist...don't ever go to Pepboys . Very poor service

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Pep Boys Logo Pep Boys
Customer Service
Overall Satisfaction Rating

265 Reviews
3111 West Allegheny Avenue
Philadelphia
PA
United States - 19132
+1 800 737 2697
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