The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Payless Car Rental / major issue/inconvenience with the car that I rented.

1 San Diego, CA, United States

I rented a car from the location at the airport in San Diego, California about a week ago and returned it the following day. The night that I rented the car the engine would not start and I needed to get a jump from a friend the following morning in order to get to the place where I rented the car to be able to conveniently get to without worry. I let an attendant know what happened and asked for compensation when I returned the car and was told they would check the battery and get back to me. I have contacted the Payless Car Rental location three times since, haven't been able to actually reach a supervisor or manager and gotten zero response to the two voicemails I left.
I included photos of the battery charging pack I had to borrow from a friend in order to get safely to and back home form the new employment training that I rented the car to get to.

Payless Car Rental
Payless Car Rental

Mi
Oct 13, 2018

Post your comment