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Payless Car Rental / Overcharging

Mexico

Booked on internet a week of economy car - on renting was told that the total would also include $10/day tax, however was charged $10/day tax twice on returning the car and despite showing the contract filled by Carlos - the reply was that he does not work here anymore (this is a week later) and hence whatever I signed was invalid. The cars also are old, dirty inside and the service is slower than I'd liked. I would not ever rent from them again.

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