SUBMIT A COMPLAINT

Papa Johns / product quality and service

Menifee, CA, United States

I use to love Papa Johns Pizza, but the last two times I ordered a pizza and apple pie for delivery - I was
extremely disappointed. Two hours after the first order was made, I phoned them about my order and
they said it was mistakenly on the pick-up list. So, another 45 minutes later, they delivered the two-
topping pizza minus one of the toppings, and an apple pie with no apple. I thought it
was just a crazy busy night - a fluke, so I made another order for delivery a week later. This time, the
pizza didn't taste right, and the apple pie (with diced apples) was really soggy and fell apart. I
just want the manager to check over the quality of their product. I tried to tell them over the Papa
John's site but don't think it got through. I don't want to identify myself in case I someday decide
to try to order from them again. - Just don't want an additional "mystery" topping placed on my
pizza by a ticked-off employee.

Post your comment