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Panera Breadpoor service, skimpy portion, no dining room staff

We love Panera's, but not the one in Pocatello. We arrived a little after 1:00 and with 3 people ahead of us, it took about 15 minutes for us to order. No tables available and when they were customers were bussing their own tables. We waited for 1 hour, finally catching an employee who had delivered some food. She said she would be right back with ours, taking our sales slip. In another 15 minutes she arrived. The large salad was the size of a small side salad. It was good, but very skimpy. The drink bar was messy and one of the juices was empty. People all around us were grumpy and on their phones as they had been waiting at least as long as we had. What a disappointment after all of the Panera's that we have used, all around the country, we will be reluctant to go to a higher end restaurant and receive such poor service.

Da
May 15, 2017

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