Panera Bread / broccoli cheese soup

Eastvale, California, United States

My name is rita, I am a panera rewards member and i always go there! Every visit has been great and i also use my rewards for free items. However today was not great at all! I ordered the usual which is a chicken avocado melt with broccoli cheese soup and a pastry. First the sandwich had little avocado which usually is a good sized avocado in there. Then came the soup which tasted so old and clumpy even subways soup looked better and tasted better! I did not eat the soup after the first bite it was so disappointing. Next came the pastry which was a lemon cookie that was burnt! It was a horrible meal that was not worth the money. Even though I ordered to go I should have been given a meal that they would serve to a dine in customer not just the bad stuff which is what I felt I got. this was my 30 min lunch so I had no time to go back and deal with it therefore I wanted to write a letter instead so that it whomever can become aware of what's being served to dine out customers.

Jun 18, 2017

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